Bookselling Assistant

Heron & Willow is seeking a reliable and enthusiastic assistant to work one day a week on a regular basis, with potential to pick up additional days cover. 

Heron & Willow has been named as a Top 10 Bookshop for three years running (British Book Awards) since it opened in 2024. It aims to provide a welcoming and professional service to both the local community and the many visitors that come to Jedburgh each year. 

The role involves opening and closing the shop, serving customers, ordering books, dealing with incoming orders and maintaining a clean shop. 

We require an assistant that is highly competent with computer systems and programs. Some of this work will be with common programs, such as Google Sheets / Excel whilst others will be bespoke programs used in the bookseller trade. Training will be provided but confidence and comfort in this area is essential to the role. 

Experience interacting with customers, reliability and local knowledge are also valuable. 

And of course, a passion for books! 

  • Applicants must be aged 18 or over
  • The Assistant role is required to either cover Mondays or Wednesdays (applicant’s choice). They will be a lone worker in the shop during these times. 
  • Hours of employment are 10am til 4pm. 
  • The role pays £12.71 an hour, paid via BACS.
  • From time to time other days may require cover. These will be offered to the assistant but there is no expectation on the assistant to cover them.
  • The assistant will receive a 25% staff discount. 

To apply for this role, please complete this Google Form. We aim to fill the role as soon as possible.